Installation process:
Our equipment will be issued before the hair equipment, contact with the customer by the General Office, ask the customer whether they have installed the conditions, if met, equipment to the site in the future, our company will arrange for aftermarket installation personnel to the scene as soon as possible. If you do not have, our customers will wait for the notification to the site installation and commissioning.
Repair process:
In order to avoid unnecessary trouble occurred with the customer, so the company developed a customer repair processes, customer repair form to be sent by fax to the company sales department, sales department will contact with clients and technical personnel, for replacement parts, customers should send pictures to my company mail: customer@bjmgm.com.cn, by our technical staff to identify the cause of damage to determine whether a free replacement.
Our Contact:
Tel: 400 -838-8300
Aftermarket Department Fax 010 -61531267 010-61539221
Aftermarket Department Email: customer@bjmgm.com.cn